Are you open?
Yes. We are currently open the following days/times:
Monday – Friday 10:00am – 5:00pm
Saturday 10:00am – 4:00pm
Are you requesting clients wear a facial covering?
Yes. We are wearing a facial covering to keep you safe, and we request that you wear one to keep us safe.
Are there limits to store occupancy?
Yes. We can allow 5 clients at a time to shop with us and still maintain safe social distancing.
What safety measures do you have in place?
All staff will be wearing facial coverings. We have installed barriers where staff/client interactions are closer than 6 feet. We are instilling touchless policies where we can, disinfecting touch points between client interactions, sanitizing products between client interactions, and providing liquid hand sanitizer around the store.
Is it safe to have you clean, check, or repair my jewelry right now?
Yes. We will be sanitizing jewelry before and after we handle it.
I don’t feel safe shopping in stores yet. Are there ways I can still shop with you?
Yes. We are currently offering virtual shopping methods (please call us for details), curbside pick-up, and can ship any item directly to you (domestic destinations only, international shipping is currently not available).
My watch needs a new battery. Can you still change my watch battery?
Yes. Watches cannot be sanitized the same way jewelry can, so we will be wearing gloves when we change watch batteries.
I need my ring sized. Can you size my finger at this time?
Yes. In order to accurately figure out your correct finger size, we do need to touch your hand and use a ring sizing tool. We will be wearing gloves, the ring sizing tool will be sanitized before and after every use, and we will provide you with liquid hand sanitizer after we have completed the measuring process.
If you have any questions or concerns that we have not covered, please feel free to reach out to us and we’d be happy to answer them. We look forward to seeing all of you again and thank you for your patience and understanding throughout this time.